Gas Prices effect on service industry
In April of 2011 the American Automobile Association released a report forecasting the effect of high fuel prices on Memorial…
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Fastest Way to Lose Customers
Customers Leave A Company Because They: 1. Receive bad treatment. 2. Are dissatisfied with products and service. 3. Have gone…
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Google Music vs. iTunes vs. Amazon MP3
On Wednesday, Google announced its long awaited music service, called simply Google Music. The service’s online music store, which currently…
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Comunicazione visiva e interattiva
This is an infogrpahic i realized to explain my service to my clients. It became the inner side of my…
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What’s Your Problem?
As useful as 311 is to ordinary New Yorkers, the most intriguing thing about the service is all the information…
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Tipping Guide
Never know how much to Tip? Follow this 2011 guide to show your gratitude to service professionals. Link
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Set OpenScape Contact Center simplifies customer service
How important is the interaction with customers and partners to the success of your business? How important is it gives…
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Getting a Bigger Slice of the Feedback Pie
f you’ve been in the restaurant industry for an extended period of time, you’ve likely heard of the “secret” or…
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Spotify on facts
Spotify is the streaming music service par excellence. Let’s see some data of his career and some many interesting details.…
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Good-Fast-Cheap: Do we expect too much?
Remember the old saying “You get what you pay for”? Receiving a good product or service quickly for a low…
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